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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phillip Adams

March 19, 2026

5  out of  5
rating by Phillip Adams
"Everyone at the office provides great, friendly services and they always it super easy. Highly recommended!"
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Lindsay Smith

March 2, 2026

5  out of  5
rating by Lindsay Smith
"Will forever recommend Brian Null with State Farm! This man went out of his way, pulled all the strings and did whatever he could to get me the best deal. And even right before close and working through computer issues! Customer Service skills are 100%. Everyone has quoted me hundreds of dollars per month and I’m paying less than I ever have going through him. Thank you Brian!!"
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Kelli Bailey

January 27, 2026

5  out of  5
rating by Kelli Bailey
"I contacted State Farm for a quote. I spoke with Brian Null. His customer service skills were outstanding. I had a quote within 20 minutes and State Farm was able to decrease my premiums by half. Brian provided a detailed explanation of coverage and deductibles. I had my policies to sign within 30 minutes. I highly recommend State Farm: Brandon Huffman located in Cross Lanes, WV!"
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Megan W

January 23, 2026

5  out of  5
rating by Megan W
"Brian was wonderful. He was able to save me over $3,000 per year on home and auto. He made sure I understood everything and was very willing to answer any questions. Highly recommend."
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Alak

January 9, 2026

5  out of  5
rating by Alak
"I've been with State Farm for five years now. Love the company. I have car and home insurance with them. Everytime I have a problem it's solved very quickly. My agent Brian Null is the best!!!!"
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sakura resturant

January 7, 2026

5  out of  5
rating by sakura resturant
"Bria Null is always helpful with all our insurance needs and today he saved us nearly $5000 annually on our autos and home. Thank you! Highly recommend!!"
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Bianca Tallarico

November 26, 2025

5  out of  5
rating by Bianca Tallarico
"Brian Huffman was very helpful. I saved a lot of money through the promotions he made me aware of. I am very happy having him as an agent."
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Tammy Watts

October 29, 2025

5  out of  5
rating by Tammy Watts
"Brian Null was extremely patient and very knowledgeable… I can not express the level of knowledge and patience he has… please just go check him out for yourself!!"
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Jadon Cruz

October 25, 2025

5  out of  5
rating by Jadon Cruz
"I’ve been with state farm for a little over a year now and when i’ve been in between jobs Ward has always done an amazing job helping me so my coverage don’t lapse he’s always been very understanding and a great guy to have a conversation with he don’t look at people as just a number he looks at them as a regular human being and he’s always very nice and respectful I would definitely recommend state farm brandon huffman as your insurance and personally I would always request to talk to Ward!"
We responded:
"Thank you, Jadon, for sharing your experience with us. It's wonderful to hear how Ward has been able to assist you during your time with us, ensuring your coverage remains intact. We take pride in treating our customers with the respect and understanding they deserve, and it's great to know Ward exemplifies this. Your recommendation means a lot, and we're grateful to have you as part of our State Farm family."
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Glen Vogelaar

October 22, 2025

5  out of  5
rating by Glen Vogelaar
"Very helpful, saved us some money."
We responded:
"Thank you, Glen, for sharing your experience. It's wonderful to hear that we could assist you effectively and help save some money. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Zyxiemx

October 22, 2025

5  out of  5
rating by Zyxiemx
"I like that Bryan guy he’s pretty cool and all that. Nice chat"
We responded:
"Thank you for sharing your positive experience with us. It's great to hear that Bryan made a good impression and that you enjoyed your conversation with him. Your feedback is appreciated and helps us continue to provide excellent service."
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Mikhael Scott

October 22, 2025

5  out of  5
rating by Mikhael Scott
"I have been with StateFarm for years now. I got an insanely good quote for full-coverage right from the start and it has gotten cheaper and cheaper, I pay less than 100 dollars now! This even includes Full Roadside assistance which has really saved my butt! Didn't pay anything out of pocket and the response time through the website/app was super quick! The agents are great people and always ready to help with anything they can. Thank you guys! You deserve 5+ stars!"
We responded:
"Thank you, Mikhael, for sharing your experience with us. It's wonderful to hear that you've been satisfied with your coverage and the value it provides. We're glad that the roadside assistance and our agents have been helpful to you. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Sarah Haynes

June 4, 2025

5  out of  5
rating by Sarah Haynes
"I had a great experience working with Ward at State Farm. He answered all of my questions regarding my hail claim clearly and thoroughly, and gave me helpful advice to navigate the process. He also went above and beyond by telling me about how I can save money with the Drive Safe & Save program. Every time I’ve had to call Brandon Huffman's office, they’ve been super helpful and easy to work with. Working with Ward has been a smooth and positive experience. I highly recommend them, it's great being able to call a local number and get quick, concise answers when I need them."
We responded:
"Thank you, Sarah, for sharing your positive experience with Ward and our team. It's wonderful to hear that Ward was able to assist you thoroughly with your hail claim and provide valuable advice on the Drive Safe & Save program. We're delighted that our office has consistently been helpful and easy to work with. Your recommendation means a lot to us, and we're glad to be your local resource for quick and concise answers."
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Charlie Rose

March 6, 2025

5  out of  5
rating by Charlie Rose
"Brian Null was able to save me so much money on my monthly car insurance while giving me the same coverage my previous insurance company was providing. I’m so glad I made the switch. Thanks Brian!"
We responded:
"Thank you, Charlie, for sharing your experience with us. It's wonderful to hear that Brian Null was able to help you save money on your car insurance while maintaining the coverage you need. We're glad you made the switch and appreciate your trust in our team. Your feedback is greatly valued, and we're here to assist you with any future insurance needs."
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John Lovejoy

February 26, 2025

5  out of  5
rating by John Lovejoy
"Brian is always so helpful. It’s nice to know I have someone looking out for my best interest. I recommend him to everybody. Great job Brian! I truly appreciate you."
We responded:
"Thank you, John, for sharing your positive experience with Brian. It's wonderful to hear that he has been so helpful and attentive to your needs. Your recommendation means a lot to us, and we're glad to have Brian as part of our team. Your appreciation is truly valued."
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Mary Samson

November 7, 2024

5  out of  5
rating by Mary Samson
"Been with nationwide for over 30 years, and my bill kept going up. I switched today and got home owners and auto for less than I was paying nationwide for just auto! So thankful!"
We responded:
"Thank you for sharing your experience, Mary! It's wonderful to hear that you found a more affordable option with us. We're delighted to have you as part of our State Farm family and look forward to continuing to meet your insurance needs!"
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Melisa Morse

August 5, 2024

5  out of  5
rating by Melisa Morse
"Fantastic Agents. Brian saved me over $100 a month on my policies. Friendly, knowledgeable and made things simple."
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Jac Jensen

July 21, 2024

5  out of  5
rating by Jac Jensen
"Rates are good, but the people there are so knowledgeable and really try to meet your needs."
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WV Mountain Mom

March 13, 2024

1  out of  5
rating by WV Mountain Mom
"This location is terrible! They are very rude to the customers."
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Christine Borchert

March 1, 2024

5  out of  5
rating by Christine Borchert
"I give this business five stars plus. Ward was very professional and knowledgeable. He went above and beyond in assisting me. He was extremely patient and wanted to make sure that I understood."
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Donovan Abraham

October 30, 2023

5  out of  5
rating by Donovan Abraham
"Brian is always super helpful!"
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Jessica Nogoda

July 27, 2023

5  out of  5
rating by Jessica Nogoda
"Brian Null helped us so much! He was very straight forward & had all the answers to questions I asked! He gave me the best rate! Definitely 5 stars Brian! Thank you!"
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Jeremy Middleton

June 29, 2023

5  out of  5
rating by Jeremy Middleton
"Brian Null & Brandon Huffman are the very reason you want a neighborhood Insurance Agent. A simple phone call or a not out of the way impromptu stop by, they’re always willing to go above and beyond to help save money or enlighten you on a better method to approach your problem. You leave their location knowing they “have your back” no matter what incident you just experienced. I cannot thank them enough for their expertise with auto or homeowners insurance matters, both are highly professional and provide you with sound knowledgeable counsel.

Jeremy Middleton"
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Jordan Bonnett

June 29, 2023

5  out of  5
rating by Jordan Bonnett
"I am a first time homeowner and was nervous on what insurance was going to cost me. Brian Null helped me get the absolute best rate, while also explaining each detail of coverage so I know exactly what I’m paying for. There are not many out there that will do that, and I am thankful for his excellent service and strive to be the best. I will be a customer from here on out."
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Trent Mullins (Muffin)

June 29, 2023

5  out of  5
rating by Trent Mullins (Muffin)
"Best insurance company I’ve ever had! Brian always gives me the straight forward answer, and always sets everything up quickly!"
We responded:
"Trent, Thank you for the wonderful review. We appreciate your feedback. "